Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the Site).

Personal information we collect

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We collect Device Information using the following technologies:

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Account Information

In order to receive services from the Site, you need to setup an account. During account creation, we ask you for a username (uniquely identifiable) and your email address. Other users can see your username but not your email address.

User-generated Content

We collect any information that you provide to us when you create posts or write comments.


If you contact us directly, we may receive additional information about you. For example, when you contact our helpdesk, we may receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.

We also collect the content that you create, upload, or receive from others when using our services, like the posts you write and comments receive.

When we talk about “Personal Information” in this Privacy Policy, we are talking about all these types of information.

Information that we do not collect

We do not intentionally collect User Personal Information that is stored in your profile or other free-form content inputs. Such information belongs to you, and you are responsible for it, as well as for making sure that your content complies with our Terms of Service.

We will never email (or send a message to) you asking for your password or personal information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We may send emails to an email address you provide to us for customer-service or technical-support purposes, to send you information about topics or content that we think may interest you, or updates about the latest developments or features on the Site. We may also send a newsletter to the email address you provide to us if you subscribe to receive the newsletter.

We may de-identify and aggregate information collected through the Site for statistical analysis and other lawful purpose, including in research studies intended to improve our understanding of how people learn and work with the Site. The results of this research are shared with researchers and practitioners through conferences, journals, and other publications.

We may use your Personal Information to enforce our Terms of Use, to defend our legal rights, and to comply with our legal obligations and internal policies. We moderate all content posted to the Site, including publications, comments, and forum posts.

Sharing your personal information

We share your Personal Information that we collect through the Site with third parties in the following circumstances:

Behavioural advertising

As described above, we send emails to your email address to provide you with targeted advertisements, marketing communications or any information related to your work on the Site that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by turning off messages and updates in your User Profile.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a European resident, we only process your Personal Information based on a valid legal ground, including when:

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data retention and transfer

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

How do we protect your personal information?

We have in place administrative, physical, and technical procedures that are intended to protect the information we collect on the Site against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession. For example, we use SSL/TLS encryption for all data transfer and strictly limit access to the servers and the data we store on them. However, as effective as these measures are, no security system is impenetrable. We cannot completely guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

Global privacy practices

We provide the same standard of privacy protection — as described in this Privacy Statement — to all our users around the world, regardless of their country of origin or location. We comply with the applicable data privacy laws wherever we do business. Additionally, if our vendors or affiliates have access to User Personal Information, they must sign agreements that require them to comply with our privacy policies and with applicable data privacy laws.

International Cross-Border Data Transfer

Personal Information that we collect may be transferred to, and stored at, any of our affiliates, partners, or service providers which may be inside or outside the European Economic Area, Canada and the United States. By submitting your personal data, you agree to such transfers.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


The Site is not intended for individuals under the age of 13.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at

These Terms of Service were last updated: Feburary, 2024