Terms of Service


This website is operated by Supply Chain Analytics Institute (SCAI). Throughout the site, the terms “we”, “us” and “our” refer to Supply Chain Analytics Institute. We offer this website (the Site) including all information, software, applications, products and services (the Service) available from the Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting the Site or purchasing something from us, you engage in the Service and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including without limitation users who are browsers, visitors, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using the Site. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, please do not use the Site and the Service.

Any new features or tools which are added to the Site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to the Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

Your privacy is important to us. Please read our Privacy Policy, which identifies how we use, collect, and store information collected through the Site and the Service. By using the Site and any of its associated service, you agree with our Privacy Policy.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


You must be a human to create an Account. Your login may only be used by one person — i.e., a single login may not be shared by multiple people. A paid Organization may only provide access to as many User Accounts as your subscription allows. You must provide a valid email address in order to complete the signup process. If you opt for a paid Account, then additional information will be needed from you for billing purposes.

You are responsible for keeping your password secret and your account secure. You are solely responsible for any use of your account. If any use of your account violates the Terms of Service, your account may be suspended or deleted.

You may not use another person's account without permission. You may not use a false email address, pretend to be someone other than yourself. Account names cannot be changed. If you want a different account name, create a new account.

The Site is open to people of age 13 and above, in compliance with United States law. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. If you are a resident of a country outside the United States, you are responsible for complying with your country's laws.


Your use of the Site and the Service must not violate any applicable laws (international, federal, provincial or state regulations, rules, laws, or local ordinances), including copyright or trademark laws, export control laws, or other laws in your jurisdiction. You agree not to solicit others to perform or participate in any unlawful acts; to infringe upon or violate our intellectual property rights or the intellectual property rights of others. You are responsible for making sure that your use of the Service is in compliance with laws and any applicable regulations.

You agree that you will not under any circumstances upload, post, host, or transmit any content that may (a) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (b) contain sexually explicit or graphically violent material; (c) provide instructions on how to commit illegal activities or obtain illegal products; (d) collect or track the personal information of others, or ask other user(s) for personal information, or violate the privacy of any third party, such as expose any others person's personal information without that person's permission; (e) contain or install or transmit any worms or viruses or any code of a destructive nature that may affect the functionality or operation of the Service or of any related website, other websites, or the Internet, or exploit / link to pages containing viruses or malware, or use our website for exploit delivery (such as part of a command and control system); (f) infringe on any proprietary right of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights; (g) contain false or misleading information; (h) interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

You agree not to use the Site in any way intended to disrupt the service, gain unauthorized access to the service, or interfere with any other user's ability to use the service. You agree that you will not under any circumstances, harass, abuse, or incite violence towards any individual or group, including our employees, officers, and agents, or other users; use our servers for any form of excessive automated bulk activity (for example, spamming), or relay any other form of unsolicited advertising or solicitation through our servers; attempt to disrupt or tamper with our servers in ways that could harm our Website or Service, to place undue burden on our servers through automated means, or to access our Service in ways that exceed your authorization; impersonate, imitate any person or entity, including any of our employees or representatives, including through false association with us, or by fraudulently misrepresenting your identity or site's purpose. For example, using administrator passwords or pretending to be an administrator; or using alternate accounts or organizing voting groups to manipulate site statistics. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Site through which the service is provided, without our express written permission. Commercial use of the Site and the Service is permitted under the Creative Commons Attribution-ShareAlike 2.0 license ( ). However, we reserve the right to block any commercial use of the Site at our sole discretion, such as spamming or repeated advertisement through posts and comments.

You agree not to post links to any content outside of the Site and not to spam, phish, pharm, pretext, spider, crawl, or scrape the Site, if to do so would violate any part of the Terms of Service.

If we determine your bandwidth usage to be significantly excessive as compared to other users, we reserve the right to suspend your Account or control your file hosting until you can reduce your bandwidth consumption.

We reserve the right to terminate your use of the Service or any related website for violating any of the Terms.


For the purposes of the Terms of Service, "user generated content" includes any forum posts, images, results, insights, comments, or links to third party websites that a user submits to the Site. "User generated content" also includes ideas, suggestions, proposals, plans, or other materials, that you send us either at our request or not, whether online, by email, by postal mail, or otherwise.

You are solely responsible for your content and its accuracy. We take no responsibility and assume no liability for any of your content.

We may not screen User-Generated Content, but we have the right (though not the obligation) to refuse or remove any User-Generated Content that, in our sole discretion, violates our Terms of Service or policies.

You retain ownership of and responsibility for your content. You agree that your content will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You are responsible for making sure you have the necessary rights, licenses, or permission for any content you generated on the Site.

You agree to grant us and other users of the Site certain legal rights, listed below, to your Content. We need the legal rights to host your content, publish it, and share it. You understand that you will not be paid for any of the rights granted. The licenses you grant to us will end when you remove Your Content from our servers, unless other Users have copied it.

You grant us and our legal successors the right, at any time, without restriction, to store, parse, display, distribute, translate and otherwise use in any medium your content. This includes the right such as to copy it to our database and make backups; show it to you and other users; parse it into a search index or analyze it on our servers; share it with other users, and perform it; display, distribute, and reproduce your content on the Site, through social media channels, and elsewhere. We are and shall be under no obligation (1) to maintain your content in confidence; (2) to pay compensation for any of your content; or (3) to respond to any of your content. This license does not grant us the right to sell your content.

You retain all moral rights to your content that you upload, publish, or submit to any part of the Service, including the rights of integrity and attribution. However, you waive these rights and agree not to assert them against us, to allow us to reasonably exercise the rights granted above. To the extent this agreement is not enforceable by applicable law, you grant us the rights we need to use your content without attribution and to make reasonable adaptations of your content as necessary to render the Site and provide the Service.

We reserve the right, but are not obligated, to monitor all uses of the Site and the Service. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service without notice.

All user-generated content is provided as-is. We make no warranties about the accuracy or reliability of any user-generated content available through the Site. We do not endorse any views, opinions, or advice expressed in user-generated content. You agree to relieve us of any and all liability arising from your user-generated content.

Although we require all users to comply with these Terms of Service, some inappropriate user-generated content may be submitted and displayed on the Site. You understand that you may be exposed to user-generated content that you find objectionable or offensive. If you see any content that violates these Terms of Service, you can contact us and report it (see our Contact Information). You only need to report an issue once.


Except for user-generated content, we own and retain all rights in and to the Site’s data, code, design, functionality, and architecture, and any software or content provided through the Site (collectively "the SCAI IP"). We reserve all rights that are not expressly granted to you under this Agreement or by law. The look and feel of the Site and the Service is copyright © SCAI 2024. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, Javascript, or visual design elements or concepts without express written permission from us. If you want to use the Site and the Service in a way that is not allowed by these Terms of Use, you must first contact us. Except for any rights explicitly granted under these Terms of Use, you are not granted any rights in and to any SCAI IP.

We provide support materials, including images, demos, lessons, presentation and samples, to help users learn and communicate. Support materials are licensed under the Creative Commons Attribution-ShareAlike 2.0 license. You may also use screenshots of the Site under the same license. However, this does not apply to materials that are also trademarked by us or other parties as described below. The Creative Commons Attribution-ShareAlike 2.0 license requires you to attribute any material you use to the original author. When you use our support materials, or screenshots of the Site, please use the following attribution: "developed by SCAI".

Our name and logo are Trademarks owned by us. Unless you are licensed by us under a specific licensing program or agreement, you may not use these logos to label, promote, or endorse any product or service. You may use our Logo to refer to the Site, its software and services.

Our support materials library may contain posts, results, insights and images that are generated by third parties. The fact that materials are included in our support materials library does not in any way limit or reduce intellectual property rights, including trademark rights, otherwise available to the materials' owners. Nothing in these Terms of Use or the Creative Commons 2.0 license will be construed to limit or reduce any party's rights in that party's valid trademarks. You may not use these materials to label, promote, or endorse any product or service. You are solely responsible for any violation of a third party's intellectual property rights caused by your misuse of these materials.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product and service descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If you create a third-party application using the Site and the Service and make it available for other users, then you must comply with the following requirements:


The posts are intended to host Content. You may include images, links, and promotional text in the documents associated with your posts, but they must be related to the project you are hosting on the Site.

You may not advertise in other Users' posts, such as by posting monetized or excessive bulk content in issues.

Advertising Content, like all Content, must not violate the law or these Terms of Use, for example through excessive bulk activity such as spamming. We reserve the right to remove any advertisements that, in our sole discretion, violate any terms of this Agreement or our policies.


Certain products or services may be available exclusively online through the Site. We have made every effort to display as accurately as possible the colors and images of our products and services. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

We reserve the right to collect an annual fee for certain types of service or service of a certain nature. If you agree to a subscription price, that will remain your price for the duration of the payment term; however, prices are subject to change at the end of a payment term.

Upgrades, Downgrades, and Changes:

We will bill you immediately when you upgrade from the free plan to any paying plan.

By agreeing to these Terms, you are giving us permission to charge your on-file credit card, PayPal account, or other approved methods of payment for fees that you authorize for us. You are responsible for all fees, including taxes, associated with your use of the Service. By using the Service, you agree to pay us any charge incurred in connection with your use of the Service. You agree to provide current, complete and accurate purchase and account information for all purchases made at the Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. Free Accounts are not required to provide payment information.

All descriptions of products / services or their pricing are subject to change at any time without notice, at our sole discretion. We reserve the right at any time to modify or discontinue any product or service (or any part or content thereof) with or without notice at any time. If you are a paid subscriber for any service, we will provide the service until the end of the current payment term. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site (or any part of it) with or without notice to you.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by cancelling your account with the Site. It is your responsibility to cancel your Account with the Site. We are not able to cancel Accounts in response to an email or phone request or request by other means.

Upon cancellation, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, but barring legal requirements, we will delete your full profile and the content of your posts within 90 days of cancellation or termination. This information cannot be recovered once your Account is cancelled. We will not delete content that you have contributed to other Users' posts. We have the right to suspend your account for violations of the Terms of Use. Repeat violators may have their account terminated. We reserve the sole right to determine what constitutes a violation of the Terms of Service. We also reserve the right to terminate any account used to circumvent prior enforcement of the Terms of Use.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to the Service (or any part thereof).

We have the right to suspend or terminate your access to all or any part of the Site at any time, with or without cause, with or without notice, effective immediately. We reserve the right to refuse service to anyone for any reason at any time.

All provisions of this Agreement which by their nature should survive termination will survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.


You expressly agree that your use of, or inability to use, the Site and the Service, is at your sole risk. The Service and all products delivered to you through the Site are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without warranty of any kind. Without limiting this, we expressly disclaim all warranties, whether express, implied or statutory, regarding the Site and the Service, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, security, title, accuracy and non-infringement.

We do not guarantee, represent or warrant that your use of the Site and the Service will be uninterrupted, timely, secure or error-free. We do not warrant that information made available on the Site and results obtained from the use of the Service is accurate, correct, liable, complete or current. We do not warrant that the quality of any products, service, information, or other material purchased or obtained by you from the Site will meet your expectations or requirements, or that any defects or errors in the Service will be corrected, or that the Service will be available at any particular time or location, or that the Service is free of viruses or other harmful components. You assume full responsibility and risk of loss resulting from your downloading or use of files, information, software, content or other material obtained from the Service. Without limiting the foregoing, we disclaim any and all warranties, express and implied, regarding user-generated content.


In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable to you or any third party for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, loss of goodwill, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from the use of any of the Service or any products procured from the Site, or for any other claim related in any way to your use of the Service or any product from the Site, including,

your use or inability to use the Site or Service;

Our liability is limited whether or not we have been informed of the possibility of such damages, and even if a remedy set forth in this Agreement is found to have failed of its essential purpose. We will have no liability for any failure or delay due to matters beyond our reasonable control.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless us and our parent, subsidiaries, affiliates, partners, officers, representatives, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any and all claims and liabilities (including attorneys' fees) arising out of or related to your use of the Site and the Service, your breach of these Terms of Service, or your violation of any law or the rights of a third-party.

If you have a dispute with other User(s) of the Site, you agree to release us from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

For federal government agencies, provisions in the Terms of Service relating to Indemnification shall not apply to your Official Use, except to the extent expressly authorized by federal law. For state and local government agencies in the United States, Terms of Service relating to Indemnification shall apply to your Official Use only to the extent authorized by the laws of your jurisdiction.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on the Site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).


These Terms of Service and any separate agreements whereby we provide you service shall be governed by and construed in accordance with the laws of the United States of America and the laws of the State of New Jersey, without regard to conflict of law provisions. You agree to submit to the exclusive jurisdiction and venue of the courts of the State of New Jersey, USA, located in Middlesex County and United States District Court for the District of New Jersey.

We make no representations that the Site and the Service are appropriate or available for use in locations other than the United States. Those who access or use the Site are responsible for compliance with local law.

If we provide you with a translation of the English language version of these Terms of Service, the Privacy Policy, or any other policy, then you agree that the translation is provided for informational purposes only and does not modify the English language version. In the event of a conflict between a translation and the English version, the English version will govern.


You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the Site and the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Questions about the Terms of Service should be sent to us at We only offer support via email, in-Service communications, and electronic messages. We do not offer telephone support.

These Terms of Service were last updated: Feburary, 2024